The Luxury Institute (www.LuxuryInstitute.com) is the uniquely impartial, independent and objective ratings, research, and CRM consulting organization that is theglobal voice of the high net-worth consumer.

 

Our knowledge-based products deliver actionable insights and leading-edge best practices to luxury goods and services firms that continuously seek to create extraordinary customer experiences for their customers. Our proprietary research is based solely on responses from wealthy consumers as to their needs, wants, ratings, reviews and expectations. Our innovative surveys, conducted with independent panels, and tabulated by independent analysts, bring the voice of the high net-worth consumer to life, enabling us to bring the highest level of conflict-free primary research, insights, and knowledge to our constituents.

 

The Luxury Institute (LI) has built strong relationships with the world's foremost luxury brands including those that purchase our impartial Luxury Brand Status Index surveys (LBSI) annually, the Wealth Report Newsletter, WealthSurveys, and Luxury CRM consulting services. LI serves brands from a variety of industries in the luxury space including Fashion, Jewelry and Timepieces, Automobiles, Hotels and Resorts, Travel and Leisure, Appliances, Financial Services and many more.

 

In the spring of 2007, the Luxury Institute developed LuxuryBoard.com as a way to enable luxury professionals worldwide to have 24/7 access to a rich collection of industry data.

 

Here is a partial listing of the industries that we serve (B2Cand B2B):